Returns & Exchanges

EXCHANGES & RETURNS

The address or email contact below will get you started if you’re looking to return something that just didn’t get you inspired or have questions. Refund items are subject to a 15% restocking fee.  I know, it sucks, but it stops the scammers from taking advantage of the system we use and prevents stealing (yes it happens online).  If you had an issue, of course we are happy to work with you!

There is a 30 day exchange window from delivery.  Please send back items the same way you received them.  All items must be unworn, brand new, and not smelling like perfume, deodorant, or gun powder.

**If we receive an item that smells like perfume, looks worn or washed, or is covered in pet hair, we will send it back to you and charge your card for the shipping and product cost (if the return is processed already).  Please be respectful of what you send back to us, we are a small business!**

PRODUCT / ORDER ISSUES
We believe you deserve to feel good in our apparel.  If you have an issue with something you ordered from us or something in your order isn’t right, please send a picture and description of what’s going on to our address below and we’ll get you taken care of.

Any questions about returns / exchanges please email support@ideserveitnow.com 

Disclaimer: this address should be used only for product returns. Any other correspondence to this address will be returned to sender.

Packages sent out from our US and Mexico fulfillment centers are returned to our Charlotte facility: 11201 Ed Brown Rd, Charlotte, North Carolina, 28273.

Please include your order number and Company Name in your return:
Attention: I Deserve it Now Apparel
Order Number: ______